Eco Fusion User Research and Design Project
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Role:
UX Researcher, UX Designer
Tool:
Figma
Sktech
R studio
Duration:
May 2022 - Aug-2022
Why
In today's hectic world, people face increasing stress, often without easy access to professional help. Our team explored ways to offer guided meditation and relaxation exercises to improve mental well-being anytime, anywhere.
What
Our app helps people manage their well-being with guided meditation, breathing exercises, and relaxation techniques, fitting into their busy lives effortlessly.
How
We utilized user research methods to identify user’s pain points and ideate better designs to enhance the daily mindfulness experience. This project is Supervised by Dr. Oren Fuerst from EcoFusion.
🔎 Research
1. Competitive Product Analysis
Our team looked at direct competitors, similar daily mindfulness apps, like headspace, calm, as well as indirect competitors like Nike sports and Corepower yoga.
Findings💡
Nice to have:
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Track Practice History
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Progress indicators
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Goal setting tools
Must have:
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Daily Mindfulness exercise
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Summary of stress score and practice data
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Assistive technology features
2. Survey
The survey contains 98 responses from individuals who have different stress levels and have various familiarity with daily mindfulness exercise.
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Survey objectives:
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1. To identify the most common time periods during which individuals experience stress
2. To explore the effectiveness of various stress relief methods tried by participants
3. To gather recommendations from respondents regarding activities or practices they find helpful in reducing stress
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💡 Based on the Survey Response, we identified 3 user groups:
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3 User Groups
💡Ideation
Through user research, we came up with several ideas for improving the app, including:
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Generating a report for users to easily track their practice history
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Adding a calendar feature for goal setting and tracking progress
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Integrating assistive technology for users with visual or hearing impairments
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Making font size adjustment easily accessible
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Adding a progress bar to help users track their progress in stress measuring
🎨 Design
1. Information Architecture
The Stress Checker Function was designed to help users easily monitor their progress and stay on top of their wellness goals.
Side Map of the App's Stress Tracking Function
2. Low-Fi and High-Fi Prototype
Serenita App Low Fidelity Prototype
Serenita App High Fidelity Prototype
3. Usability Testing
1. I conducted user testing between 3 user groups, resulting in 9 moderated interviews on usertesting.com.
2. I summarized results using Miro and presented my results to product design team.
Summary Table of One User Interview
4. Improve accessibility for users
To improve accessibility, we integrated dynamic size and screen reader capabilities in the Serenita app.
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1. Users can now adjust reading and font sizes through both their phone settings and the app's settings.
2. The screen reader function and live captioning have been added to further enhance accessibility for users.
Design with Accessibility
🌟 Outcomes and Contributions
My involvement in this project allowed me to apply my research skills to identify the needs and preferences of the users and bridge the gap between user's requirements and product design. The results of the usability study and user interviews were critical in guiding the design and development of the new features for the Serenity App.
This experience reinforced my belief that a thorough understanding of the users is key to creating a successful product design. Additionally, I learned how to effectively communicate my findings and insights to the product team, leading to a more user-centric design.